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Professional Development Training

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Have you ever thought: “I cannot believe he just said that to me! What a jerk!” Then this presentation is for you! How Do I Respond to That? - Ouch! Every day, we are confronted with words and behaviors that are angry, hurtful, and confrontational. It’s our response, rather than our reaction...

This 90 minute presentation will provide a brief overview of the purpose and importance of the Rectangular Survey System and its impact on land development throughout most of the United States. We will discuss the importance of Federal land title records, the organizations that created Federal land title...

Originally designed as a productivity-enhancing tool, email has swiftly matured into a productivity-draining staple. What is the solution to being overburdened and to a cluttered Inbox? Strategic Email Management. Unclutter your inbox using the strategies, technology tools, and creative solutions found...

How much untapped ability lies within you? Are you focusing on the 90% in your life that IS working... or the 10% that is not working? Your attitude is a choice you make - and there is a lot riding on that choice. In this presentation, we will discover the four phases of attitudes and learn practical...

Some statistics say that a staggering 40% of employees do not trust management—and without trust, employees feel a sense of uncertainty, insecurity, and worry that creates a barrier to effective performance. With our current work reality and global economy revolving around relationships and partnerships...

CDL Updates (webinar)

This presentation will discuss the updates to the rules and programs with the Federal Motor Carrier Safety Administration (FMCSA). The presentation will discuss the Commercial Driver’s License (CDL) Drug and Alcohol Clearinghouse which goes into effect on January 6, 2020. We will have speakers from...

This presentation is designed to increase a supervisor's skills as a coach and a counselor. A coaching relationship is indicated when the employee is open to advice and shows little defensiveness. As a counselor, a manager identifies a problem that interferes with an employee's work performance. A manager...

We have all been awed by someone who always seems to know what to say and how to say it in any situation. These people know how to communicate with diplomacy, tact and confidence. Research conducted by Mike Poskey at ZERORISK HR indicates that one of five emotional intelligence competencies that successful...

When tension occurs in an organization, the results can be greater absenteeism, increased turnover, and loss of productivity and in some cases, quite fatal. This presentation is designed to provide a practical understanding of workplace conflict and instill quality effective techniques that will allow...

Negotiation is a key tool used to resolve change orders on construction projects, but it can be frustrating and stressful. This presentation will walk you through successful strategies to use when you negotiate. These will include showing you how to set the right goals, how to prepare, how to structure...

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NDSU Dept 2880P.O. Box 6050Fargo, ND 58108-6050
(701)231-1087ndsu.ugpti@ndsu.edu