Video Conference
Coaching and Counseling
- Feb 7, 2018
Video Conference (designated rooms at DOT sites)
The above opportunity and more can be accessed by visiting the TLN Learning Management System (LMS).
Description
This presentation is designed to increase a supervisor's skills as a coach and a counselor. A coaching relationship is indicated when the employee is open to advice and shows little defensiveness. As a counselor, a manager identifies a problem that interferes with an employee's work performance. A manager needs to switch from coaching to counseling mode when employees are less open to the manager's input. Participants are asked to examine their own beliefs about coaching and counseling, to practice key skills, and to acquire a basic understanding of when and why those skills are necessary.
Learning objectives:
- Identify the value of coaching and counseling in a manager's work
- Recognize and use a coaching matrix
- Determine when to coach and when to counsel
- Recognize how personalities affect coaching/counseling roles
- Develop basic competence in applying coaching and counseling skills
(Note: The morning session entitled "The Mangers' Role in Succession Planning" is an excellent primer for this presentation.)
Speaker(s)
Patrick Ibarra is an entrepreneur of ideas and architect of innovation, who seeks to challenge the status quo thinking of the "we've always done it that way" approach. With experience as a city manager and consultant in a Fortune 500 company, he advises top organizations and high achievers, helping them clarify their direction, focus their efforts and execute to achieve to reach the right results faster. Ibarra is co-founder and partner of the Mejorando Group, an organizational effectiveness consulting firm that brings fresh thinking, innovation, and new ideas to help governments succeed in the 21st century. Mejorando is a Spanish word meaning "getting better all the time" and it reflects Patrick and his firm's approach with clients who seek to improve the performance of their organizations and the individuals within them. Patrick has two advanced degrees: a Master's in Public Administration from Arizona State University and a Masters in Human Resources and Organizational Development from the University of San Francisco.
A frequent speaker at conferences of professions within government, Patrick shares practical strategies to leaders in their pursuit to move their organization forward in all directions. He also authors articles offering specific actions government leaders and managers can implement to immediately improve organizational performance.
Target Audience
Supervisors at all levels.