Virtual Learning

De-Escalation Training For Persons in Crisis

• Oct 23, 2025 (9:30 - 11:30 am CT; 8:30 - 10:30 am MT)
  Virtual Learning (desktop/laptop and mobile devices)

Registration

A webinar link will be emailed 2 days prior to the presentation.

The above opportunity and more can be accessed by visiting the TLN Learning Management System (LMS).

Description

This interactive training equips participants with proven strategies to safely and effectively de-escalate tense or potentially volatile situations. Through a focus on clear communication, empathy, and tactical decision-making, you will learn practical tools to reduce conflict, build trust, and promote positive outcomes. Whether working with the public, colleagues, or individuals in crisis, these skills will help you respond with confidence, professionalism, and composure.

Interactive Features
Live Q&A with the presenter and downloadable reference materials

Speaker(s)

Capt Adrian Martinez, NDHP Has been in law enforcement for over 14 years and currently serves as a Captain for the North Dakota Highway Patrol. Captain Martinez holds a Ph.D. in Criminal Justice from the University of North Dakota and has over eight years of teaching experience at the university level. His passion lies both within the criminal justice system and education, where he is dedicated to helping others through his work.

Target Audience

This training is designed for professionals who may encounter individuals in crisis, including front line workers, field personnel, help desk staff, and more.