Video Conference
The Art and Science of Communication
- Nov 1, 2018
Video Conference (designated rooms at DOT sites)
The above opportunity and more can be accessed by visiting the TLN Learning Management System (LMS).
Why You Should Attend
When we communicate, we HOPE the words we say are heard the way we intended. Rather than just hoping, learn a three-step communication model that ensures what you say is the same as what your listener hears. This presentation will discuss the following points:
- What is Communication?
- Three Steps of Communication Model
- Send Your Message
- Check for Understanding
- Increasing the Effectiveness of Interactions
These topics will have some interaction and activities from the groups. Handouts will be available electronically and note taker sheets will be available in the rooms.
Who Should Attend
All staff.