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This presentation is designed to increase a supervisor's skills as a coach and a counselor. A coaching relationship is indicated when the employee is open to advice and shows little defensiveness. As a counselor, a manager identifies a problem that interferes with an employee's work performance. A manager...

Effective leadership means knowing when to coach, counsel, or mentor your employees. In this presentation, we'll break down the distinctions between these three approaches and explore how each can drive employee growth, engagement, and performance. Discover how to:Coach: Provide targeted feedback and...

This presentation is part of a three-part webinar series on concrete paving. This presentation guides us through the basics of finishing concrete, common mistakes, and identifies what the Engineer and Inspector should be looking for when performing observations on concrete finishing operations. We will...

This presentation will serve as a refresher/basic overview of the administration of federally funded construction projects. This presentation will discuss the FHWA Stewardship and Oversight on projects and the role you play in administering them. Items to be presented are review of controlling documents...

Though we try very hard to reduce the need to negotiate everything, negotiation is still an integral part of the construction contract administration process. As a result, successful negotiations are a characteristic of a successful project. The objective of this course is to help you be a more successful...

Negotiation is a key tool used to resolve change orders on construction projects, but it can be frustrating and stressful. This presentation will walk you through successful strategies to use when you negotiate. These will include showing you how to set the right goals, how to prepare, how to structure...