Non-Technical Learning Opportunities
Based on Brian Tracy's International Best-Selling Book, "Eat that Frog", this presentation will provide tools and resources to stop procrastinating and get more of the important things done! After all, successful people don't try to do everything. They focus on their most important tasks and get those...
People aren’t hearing you and because of that you’re missing out. You’re missing out on new customers, on that promotion you’ve been waiting for and each opportunity to educate and motivate a person towards a better life. In this 2-hour webinar you will learn the 6 keys to an impactful presentation...
It's practically impossible to name even a single successful organization, one that is a recognized leader in its field of endeavor, that does not have a distinctive, readily identifiable organizational culture. One of the most effective means by which to achieve a higher level of organizational performance...
This presentation will discuss the updates to the rules and programs with the Federal Motor Carrier Safety Administration (FMCSA). The presentation will discuss the Commercial Driver's License (CDL) Drug and Alcohol Clearinghouse which goes into effect on January 6, 2020. We will have speakers from the...
Having a conversation with someone – up, down, or across the chain – that includes bad news, criticism, final warnings etc. is difficult for most of us. In fact, many people will postpone or delay these conversations until the situation is even worse. In this presentation, we will learn some best...
Join us as we explore an important topic in today's world - how to make change a stressless, normal part of your experience. What is your usual reaction to change? Does that behavior serve you well, or does it cause you heartburn? Together we'll look at perspectives, tools, and habits that help you build...
This presentation is designed to increase a supervisor's skills as a coach and a counselor. A coaching relationship is indicated when the employee is open to advice and shows little defensiveness. As a counselor, a manager identifies a problem that interferes with an employee's work performance. A manager...
In this 2 ½-hour interactive webinar, Kathy Overton will share skills and tools for creating an open dialogue around high-stakes, emotional or risky conversations. She will provide real-world examples of how to have a critical conversation to achieve results with confidence. Kathy brings unique perspectives...
In this workshop we will explore the types of conflict that can develop in the workplace among co-workers, between supervisors and employees, during customer interactions, and with outside contractors and vendors. Participants will learn and understand the five Thomas-Kilmann conflict modes, which will...
Representatives from the Federal Motor Carrier Safety Administration (FMCSA) will provide an update regarding the Commercial Driver's License (CDL) Drug and Alcohol Clearinghouse. This will give a refresher and serve as an update to the previously held session on Jan 21, 2020.